Contact information

Welcome to iivox.shop! We are dedicated to providing exquisite ceramic mugs and exceptional service to our customers in Singapore. Whether you have a question about our collections, need assistance with your order, or want to inquire about safe packaging for our fragile items, our team is here to help.

Get In Touch

• Store Name: iivox.shop
• Operator: SAMSON TEDROS MATHEW
• Email: support@iivox.shop
• Phone: +1 773-872-6857
• Business Address: 3245 S 176th St Unit 218, Seatac, WA 98188-4077, USA

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Customer Support Hours

Our support team is available during the following hours (Pacific Time - PT):

• Monday – Friday: 9:00 AM – 5:00 PM (PT)
• Saturday: 10:00 AM – 2:00 PM (PT)
• Sunday: Closed
• Public Holidays: Closed

Note: We aim to respond to all email inquiries within 24 hours during regular business days. Please include your order number in the subject line for faster service.